Refund Policy

Monthly subscriptions can be canceled at any time. Cancellation stops future billing, but we don't provide prorated refunds for the current billing period.

If you're on an annual plan and it's not working out, contact us within 14 days of your most recent annual charge and we'll issue a full refund. After 14 days, annual charges are non-refundable, but you can still cancel to stop future renewals.

If you believe you were charged in error, such as a duplicate charge or a charge after cancellation, contact our team and we'll investigate and refund any confirmed billing mistake.

Team plan refunds and seat adjustments are handled directly by our sales team. Reach out through the contact page and we'll work out the right resolution for your organization.

Refund requests can be submitted through the contact page with the subject "Billing." Most requests are resolved within 3 to 5 business days.